Effective Date: December 2023


Welcome to PodCAM Supplies! These Terms and Conditions ("Terms") govern your use of the PodCAM Supplies website, products, and services. Please read these Terms carefully before using our platform. By accessing or using PodCAM Supplies, you agree to be bound by these Terms.


Acceptance of Terms

By using PodCAM Supplies, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our platform.


Account Registration

To access certain features of PodCAM Supplies, you may be required to register for an account. You agree to provide accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.


Use of PodCAM Supplies

You agree to use PodCAM Supplies for lawful purposes only and in accordance with these Terms. You may not use our platform for any illegal or unauthorized purpose. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of PodCAM Supplies without our express written permission.


Product Listings and Descriptions

PodCAM Supplies strives to provide accurate and up-to-date information about products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, images, or specifications. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time.


Orders and Payments

When you place an order on PodCAM Supplies, you agree to provide accurate and complete information. Prices are subject to change without notice. Payment must be made in full before the shipment of products. We accept payments through secure payment gateways.


Shipping and Delivery

We aim to fulfill orders promptly, and delivery times may vary. PodCAM Supplies is not responsible for any delays or issues caused by third-party shipping carriers. You are responsible for providing accurate shipping information.


Returns and Refunds

Welcome to PodCAM Supplies! We want to ensure that you are completely satisfied with your purchase. Please read our Refunds and Returns Policy carefully to understand your rights and responsibilities.


Eligibility for Returns:


  • We accept returns for items that are defective, damaged, or if you received the wrong product.
  • To be eligible for a return, you must notify us within 14 days of receiving the product.


Return Process:


  • To initiate a return, please contact our customer service team with your order number, a description of the issue, and supporting photos if applicable.
  • Our customer service team will provide you with instructions on how to return the item.


Condition of Returned Items:


  • Returned items must be in their original condition, unused, and in the original packaging.
  • We reserve the right to refuse returns that do not meet these criteria.


Refunds


Refund Eligibility:


  • Refunds will be issued for eligible returns after we have received and inspected the returned items.
  • We will refund the purchase price, including the original shipping cost.


Refund Process:


  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment.


Exchanges


Exchanges for Defective or Damaged Items:


  • If you receive a defective or damaged item, we will exchange it for a new one.
  • Please contact our customer service team to arrange for an exchange.


Exchanges Process:


  • Follow the return process outlined above.
  • Once your return is approved, we will ship a replacement item to you.


Non-Returnable Items


Certain items are non-returnable, including:

  • Items that have been used, altered, or damaged by the customer.
  • Customized or personalized products.


Shipping Costs


Customers are responsible for return shipping costs, except in cases where the return is due to a defect, damage, or an error on our part.


Intellectual Property

All content on PodCAM Supplies, including but not limited to text, graphics, logos, images, and software, is the property of PodCAM Supplies and is protected by intellectual property laws.


Privacy Policy

Your privacy is important to us. We will not disclose your personal information.


Termination

We reserve the right to terminate or suspend your account and access to PodCAM Supplies at our sole discretion, without notice, for any reason, including if you violate these Terms.


Changes to Terms

PodCAM Supplies may revise these Terms at any time. The revised Terms will be effective immediately upon posting on our website. By continuing to use PodCAM Supplies after changes are made, you agree to be bound by the revised Terms.


Contact Information

If you have any questions about these Terms, please contact us.


Thank you for choosing PodCAM Supplies!


PodCAM Supplies

41 Phillips Street
Thebarton SA 5031
Australia